Terms of service

FUNTE TERMS OF SERVICE

Effective date: August 13, 2026

These Terms of Service govern your use of funte.co and any interior design
package you purchase from Funte. Please read them together with our Refund
Policy and our Privacy Policy, both linked in the footer of this site. Where
you go on to sign a Design Services Agreement for a specific project, that
Agreement governs your project, and these Terms apply alongside it. If these
Terms and your signed Agreement ever conflict, your signed Agreement
controls, except where a law that applies to you gives you a right that
cannot be reduced by contract, in which case that right controls.

Funte is operated by G4 Ventures Inc., trading as Funte, from
48-3012 Murray St, Port Moody, British Columbia V3H 1X2, Canada. You can reach us any time at hi@funte.co.

By purchasing a package or signing a Design Services Agreement, you accept
these Terms.

1. ACCESS AND ELIGIBILITY

1.1 By using our services you confirm that you're at least the age of
majority where you live, that the information you give us is accurate and
complete, and that you're authorized to use the payment method you provide.

1.2 If you create an account with us, you're responsible for keeping your
sign in details private and for what happens under your account. Tell us at
hi@funte.co if you think someone else has access.

2. WHO WE ARE AND WHAT WE DO

2.1 Funte is a children's interior design studio. We design bedrooms,
nurseries, playrooms, family spaces, and backyard play areas for families,
and we take on commercial projects such as daycares and children's venues by
separate request and quotation.

2.2 Our service is 100% remote. We do not visit your space in person. All
design work is based on the measurements, photographs, and information you
provide us.

2.3 We offer four residential packages: Essentials, Signature, Premium, and
VIP. Each includes a defined set of deliverables, revision rounds, and post
delivery support, described on our website and in your Design Services
Agreement. What is included in your package is fixed at the time you
purchase it. Anything not expressly listed is not included, and can be added
only through a written Change Order at an additional fee.

2.4 We are an interior design studio. We are not a contractor, builder,
furniture retailer, supplier, or installer, and we do not offer any of those
services as part of a design package.

3. WHAT WE DO NOT DO

3.1 We do not include furniture, carpentry, or construction in any package.
We provide the design, technical drawings, and a Shopping List so that you
or a contractor you hire can source or build the pieces.

3.2 We do not manage construction or supervise installation. Where you ask
for it, contractor coordination can be agreed separately for your project,
in writing, at an additional fee. It is never part of a design package.

3.3 We do not quote a fixed price for rooms above our stated size tiers, or
for commercial projects. Those are always quoted on request.

4. STARTING A PROJECT

4.1 A project begins once you have paid in full and signed a Design Services
Agreement for your package, and once you have met the other conditions
listed in that Agreement, which typically include providing complete
measurements, a completed client brief, and inspiration images, and
scheduling your kick off meeting.

4.2 Payment is due in full and in advance, using the secure payment method
we provide. We do not begin design work before payment is confirmed.

4.3 The price you are quoted is based on your declared room size and
package. If your final measurements differ materially from what was
declared, we will let you know and may need to revise the price before
proceeding.

5. THE DESIGN PROCESS

5.1 Each package moves through a defined set of phases, generally discovery,
preliminary concept, one or more rounds of revisions, and final production.
The specific phases, deadlines, and number of revisions for your package are
set out in your Design Services Agreement.

5.2 We ask that your feedback at each stage be complete and in a single
message, so we can keep your project moving. If you need more time, tell us.
Your timeline shifts by however long we are waiting, and the dates in your
Agreement move with it.

5.3 If you would like a change after you have already approved a phase, that
is a Change Order, priced and scheduled separately, not a correction to the
original delivery.

5.4 If we have not heard from you for 60 days and cannot move your project
forward, we may close it. We will email you first. If you would like to pick
it up again within a year, we will do our best to fit you back in, and there
is a 250 USD reopening fee, which is one hour at our published rate and
covers reviewing your brief, checking prices are still current, and
rescheduling.

6. CANCELLATIONS AND REFUNDS

6.1 Our Refund Policy, at funte.co/policies/refund-policy, explains in full
when a cancellation is possible, what portion of your payment is refundable
at each stage, and the additional cancellation right available to clients
based in the European Union, the European Economic Area, or the United
Kingdom. It is part of these Terms.

6.2 If you are a consumer based in the EU, EEA, or UK, please read Section 2
of our Refund Policy before you pay. The law gives you a 14 day right to
cancel your Agreement, and our Refund Policy explains how that works if you
would also like us to begin work sooner.

7. YOUR SHOPPING LIST AND THIRD PARTY PURCHASES

7.1 We provide a Shopping List identifying furniture, materials, and
accessories that match your Final Designs, with reference prices where
available. This is a recommendation, not an obligation. You are free to
purchase the listed items, seek equivalent alternatives, or have items
custom made by a supplier or carpenter of your choice.

7.2 We do not sell furniture or materials, and we are not a party to any
purchase you make from a third party supplier. Reference prices are
indicative and may change. We are not responsible for a supplier's pricing,
availability, delivery times, product quality, defects, or any dispute you
have with them. Purchases made using our Shopping List are governed by that
seller's own terms and return policy, not ours.

8. WHAT WE ARE RESPONSIBLE FOR, AND WHAT WE ARE NOT

8.1 We are engaged to provide interior design services only. We do not act
as a general contractor, and we do not take on responsibilities outside that
scope.

8.2 Without limiting the above, we are not responsible for construction,
installation, or physical execution of a design; structural, electrical,
mechanical, or safety compliance; selecting, supervising, or coordinating
contractors; cost overruns or the accuracy of third party pricing; material
availability or delivery times; permits, approvals, or regulatory
compliance; or existing conditions at your property.

8.3 Our designs are developed from the measurements, photographs, and
information you give us. We do not conduct site visits. If something you
provided was incomplete, outdated, or incorrect, we are not responsible for
errors that result from it. Before manufacturing or installing anything, you
or your contractor must independently verify exact dimensions and
constructive feasibility.

9. RENDERS AND WHAT THEY SHOW

9.1 3D renders and visuals are representations of the design. The finished
room may differ slightly because of materials, lighting, manufacturing, or
the methods your contractor uses.

10. INTELLECTUAL PROPERTY

10.1 All design concepts, sketches, renders, drawings, and other materials
we create remain our intellectual property, whether or not they are
delivered to you.

10.2 Once we have received full payment, you receive a limited, personal,
non-exclusive license to use your Final Designs for your own home, for the
specific space covered by your Agreement, and for personal, non-commercial
use only. You are welcome to share your Final Designs on social media, and
we would love it if you tagged us.

10.3 You may not resell, sublicense, reuse, or apply your Final Designs to
any other project, and you may not use our designs to train artificial
intelligence models or build datasets.

10.4 We reserve the right to use completed designs for our portfolio,
marketing, and promotional purposes. We don't publish your surname, your
address, or anything that would identify your home. Where we use a first
name, that's all it is.

11. HOW WE WORK TOGETHER, AND CONFIDENTIALITY

11.1 Drafts, rejected concepts, and any work we have not yet delivered or
been paid for remain confidential, and should not be shared or published.

11.2 If you delegate communication about your project to someone else, we
may pause work without that being a breach on our part, and your timeline
will extend accordingly, since our process depends on direct collaboration
with you.

12. LIABILITY

12.1 Our total liability to you under these Terms or your Design Services
Agreement will not exceed the total amount you actually paid us for your
project.

12.2 We are not liable for indirect, incidental, consequential, or
reputational loss, including lost profits, arising from our services.

12.3 We are not responsible for loss or damage arising from information,
measurements, or instructions you gave us that were incomplete or
inaccurate.

12.4 Nothing in these Terms limits our liability for death or personal
injury caused by our negligence, for fraud, or for any other liability that
cannot be limited or excluded under the law that applies to you. Nothing in
these Terms reduces any consumer right you have that cannot be waived by
agreement, including your statutory rights as a consumer resident in the EU,
EEA, UK, or elsewhere.

13. IF SOMETHING IS WRONG WITH YOUR DELIVERY

13.1 Section 4 of our Refund Policy sets out how to raise a claim, how
quickly we respond, and how we put things right. It applies as part of these
Terms and does not reduce any right you have under the consumer protection
law that applies to you.

14. FORCE MAJEURE

14.1 Neither of us is responsible for a delay or failure caused by something
reasonably beyond our control, including natural disasters, war, civil
unrest, government action, epidemic, power or communications failures, or
severe weather. We will tell you in writing if this happens to us, and give
you our best estimate of the delay.

15. PRIVACY AND DATA

15.1 We collect and use your personal data, including your name, contact
details, and project information such as measurements and photographs, only
to deliver your project. Our Privacy Policy, at
funte.co/policies/privacy-policy, explains what we collect, why, how long we
keep it, and how you can access, correct, or delete it.

16. GOVERNING LAW AND DISPUTES

16.1 These Terms, and any Design Services Agreement you sign with us, are
governed by the laws of the Province of British Columbia, Canada.

16.2 If a disagreement comes up, we will first try to resolve it in good
faith between us. We are willing to take part in mediation, remotely or
virtually, if you would find that helpful. Nothing in these Terms requires
you to use mediation or arbitration.

16.3 The courts of British Columbia, Canada, will have jurisdiction, without
limiting any right you have under mandatory consumer law to bring a claim
where you live.

17. CHANGES TO THESE TERMS

17.1 We may update these Terms from time to time. If we make a material
change, we will update the effective date at the top of this page. Changes
do not apply retroactively to a Design Services Agreement you have already
signed.

18. CONTACT US

18.1 Questions about these Terms, your project, or anything else can be sent
to hi@funte.co, any time.